You may return eligible items within 14 days of purchase to receive online store credit, valid for 6 months from the date of issue. Please note: Items must be unused, in original condition, and with all packaging intact Return shipping costs are the customer’s responsibility We allow only one return or exchange per order.

Rollink Singapore & Malaysia | Returns & Exchanges

Q: Exchange Policy

Need a different item? No problem. Exchanges follow the same process as returns (see above) — once approved, you’ll receive store credit to place a new order with the updated item of your choice.

Q: How to Start a Return or Exchange

Reach out via WhatsApp or our Contact Page Share your order number and item details Our team will guide you through the next steps promptly

Return Policy

You may return eligible items within 14 days of purchase to receive online store credit, valid for 6 months from the date of issue. Please note:

Items must be unused, in original condition, and with all packaging intact
Return shipping costs are the customer’s responsibility
We allow only one return or exchange per order.

Exchange Policy

Need a different item? No problem.

Exchanges follow the same process as returns (see above) — once approved, you’ll receive store credit to place a new order with the updated item of your choice.

Exclusions & Eligibility

Not all items may be eligible for return. For hygiene reasons, some travel accessories or custom/branded items may be excluded. Please refer to individual product pages for specific eligibility or contact us.

How to Start a Return or Exchange

Reach out via WhatsApp or our Contact Page
Share your order number and item details
Our team will guide you through the next steps promptly

Questions?

We’re here to help. Whether you’re planning a trip or gifting someone special, you can shop with confidence — knowing we’re just a message away if you need support.